Person Centered Care
This report details the process and results of our project, Implementing person-centred care.
In September 2016, we were presented a challenge by the Cardiology Division of Södersjukhuset in Stockholm. They asked us to find ways of improving care for individuals who receive follow-up care at the division. More specifically, they asked us to develop person-centred care strategies to ensure
patients are more involved in their treatment process, and that services suit indiviudal needs and expectations. This report outlines our process using Design Thinking tools to find creative and user-oriented solutions. Our final concept is the Patient Journal (Patient Dagbok), a mechanism for patients to diarise their personal condition and care plan, and keep a record of medication, appointments, treatment plan etc. The purpose of this is to encourage patients to take ownership of their condition and care-giving, and thereby strengthening person-centred care processes in the Cardiology Division.