Courses for professionals

Openlab offers courses for professionals in any field of work based on the design thinking method.

Design Thinking as a method and mindset is becoming an industry standard for creative problem solving all over the world, and in all different industries and sectors. We invite you to participate in increasing your own and your organisation’s innovation capacity by learning skills that are for all professionals, not only designers.
Led through the process by our competent coaches, with several years of experience from product and service development and insight-driven innovation, you will be equipped to tackle complex challenges and solve problems, in your work and in society.

This is a crash course divided into two half day sessions. During these sessions you are introduced to design thinking both in theory and practice, as a mindset and a method, through real-life examples and hands-on exercises. You will work in teams together with your colleagues or professionals from different backgrounds, creating opportunity for cross-pollination of minds and interesting discussions! It will be two fun and inspiring days that will help you internalise design thinking through learning-by-doing.

• Design Thinking as a user-centred mindset and action-oriented method to tackle challenges, create desirable solutions and drive innovation.
• Techniques to understand and gain deeper insights into your end users.
• Tools to synthesise insights about your end users and to generate and select ideas.
• How to rapidly visualise and prototype ideas, and quickly iterate designs.

Send your request to prof.courses@openlab.se

In this course Insights for innovation (Insikter för innovation) you will deepen your knowledge of the first half of the design thinking-process where focus lies on learning more about your users and the problem that you want to solve.

During two days you will learn the mindset, methods and tools that will help you to understand your challenge better – to empathise with your users, map out relevant dependencies and stakeholders, structure your findings, and analyse them in order to develop solutions that meet real needs.

You will be working with easy to grasp exercises and as well as real cases taken from your own organisation and context. Our experienced coaches will guide you in how to set off in the right direction from the very beginning.

The participants should preferably have some previous knowledge of design thinking or service design.

• The mindset and the skills that will help you to empathise with your users and understand their needs.
• Tools to map and understand the relation to other stakeholders and the surrounding systems.
• Helpful methods and tools for mapping what you already know, what you need to learn more about, and how to structure your findings and stories.
• Practical tools and skills such as empathy mapping, personas, and user journey mapping.
• An analytical systematic thinking to define your focus and identify opportunity areas based on your insights and learnings.

Send your request to prof.courses@openlab.se

Our inspiration session is an energizing, knowledge-intensive and practically oriented half-day session for groups and teams. You get to try design thinking to develop solutions to a challenge for a user, and understand how the method can be applied to various societal challenges.

The session aims to give a taste of the method and to inspire new thinking, creativity and collaboration within the organization.

Send your request to prof.courses@openlab.se