Person Centered Care
Challenge: To develop person-centred care strategies to ensure patients are more involved in their treatment process, and that services suit individual needs and expectations
Challenge giver: Södersjukhuset, Cardiology Division
Solution: Implementing person-centred care
Concept: Helping cardiac patients plan their rehabilitation with an easily used card set
Challenge area: Health
In September 2016, we were presented a challenge by the Cardiology Division of Södersjukhuset in Stockholm. They asked us to find ways of improving care for individuals who receive follow-up care at the division. More specifically, they asked us to develop person-centred care strategies to ensure patients are more involved in their treatment process, and that services suit indiviudal needs and expectations. This report outlines our process using Design Thinking tools to find creative and user-oriented solutions. Our final concept is the Patient Journal (Patient Dagbok), a mechanism for patients to diarise their personal condition and care plan, and keep a record of medication, appointments, treatment plan etc. The purpose of this is to encourage patients to take ownership of their condition and care-giving, and thereby strengthening person-centred care processes in the Cardiology Division.
A project by: Kari Påhlman, Karen Klijnhout, Julia Boman, Daan Soenens, Ashot Pashinyan